Testimonials for DryZone, LLC

Rob, We just wanted to let you know what a terrific people you have working for you. We have had such a wonderful experience with your DryZone crew.  Johnny is a superb salesman. By the time he was finished showing and explaining your products to us, we wanted it all. Obviously due to financial reasons, that was not possible, so he designed a system that fit within our budget to solve our biggest issue which was a wet basement.  Todd did a wonderful job installing our new windows and they look great. He also gave us, and Josh a head up that the WaterGuard system would not fit our basement as Johnny had thought. I have to admit that I was disappointed when I had heard that.  Josh, Mario, Carlos, Taladro, and Sergio said the they have never had concrete that was so hard to remove! However, they kept at it an the installation of the FlowGuard system, TripleSafe sump pump, and SaniDry looks great. I was wondering if you offer a maintenance program for the systems?   So far, with the very wet spring that we have had the basement has stayed perfectly dry! Exactly the results we had hoped for. Please feel free to add us to your references if you would like.  Thank you,  Julie & Susan B.

Johnny worked with us until we found a solution. He and DryZone prove to be dedicated to their clients. Yes, poor Johnny climbed into our crawl space, while I just cringed. Absolutely, a trustworthy and honest guy! Thank you, Johnny Scarborough.

Steve did a great job. I wanted to select a company that I thought would stand behind their work.

Kenny was a genius !

  Beth and Donna O. from Lewis, DE called DryZone LLC. for help with a wet basement. In this video they talk about their experience with the company, and the quality of customer care they received from the sales visit all through the installation process, and the follow up and maintenance appointments, "They exceeded our expectations of efficiency, in things done on time, and in giving us a date and being there on that date." , says Donna.

  Pat & Rick M, from Lewes, DE needed someone to fix the crawl space under their home, which was very humid, musty smelling and with mold starting to grow. After getting quotes from a few companies they chose DrZone, LLC. for the job for a number of reasons which they explain in this video. They also speak about the entire experience with the company, and how happy they are with how fast we got the job done, and the results. "Mold had just started and we wanted to get that done immediately, and they were done immediately. The guys just came and work there for less than two days and did the whole basement or crawl space. I was very impressed with them", says Rick.

  Kathi T. from Dover, Delaware was extremely upset with her home's chronically wet basement. While she had lived with the problem for a number of years, she had reached a point where she could no longer stand it. Her son had just moved back in and was living downstairs when melting snow from a recent storm put her entire basement under four inches of water, which poured in from virtually every corner. She called a few companies from out of state and didn't really like the experience she had with them. Not only the solutions they were proposing didn't make much sense to her, but the sales people were extremely pushy, and used every gimmick in the book to try to pressure her into signing a contract with them. Being a Marketing teacher, she was very familiar with this type of high pressure sales tactics, and was not only unimpressed, but frustrated as well. She then decided to call a local company, and searching the internet, she found DryZone LLC. Her experience with the company was entirely different, and in this video she speaks about it from the sales process, to the installation which was done quickly on the verge of a huge snow storm, predicted to cause accumulations of up to 22 inches of snow in Delaware. They assured her the work would be done before the storm and they did it. "When people got here to do the install I was so upset about the weather forecast. They were like ''Ma'm, we're gonna get this done if we have to stay here until midnight' and they literally pulled out of the driveway, I believe it was on the third day, as it was starting to snow",  explains Kathi"I would recommend DryZone to anybody who like me value their property, their home", she concludes.

Great presentation, honest, did not concentrate on the competition.

Me and my wife have decided to go with Dry Zone. The reason is I think customer service is what makes a company stand out. You showed that to me by your quick responses and the willingness to make sure we were happy with everything you answered all our questions in a timely manner. Till this day I have not heard back from B Dry I sent them an email before I sent you one and got nothing back. So I want to thank you for all that you have done to make this a great choice for my family.  

Your office staff was always pleasant and accommodating. The installation crew was friendly and always more than willing to answer any questions or concerns. The job site was left in pristine condition. Everything was done beyond my expectations. I couldn't believe my basement could look so good. I show all my friends and family. Thank you very much.

I thin you did a great job. The presentation was very thorough and the pictures taken after the work was done showed that they did their job. I appreciate the fact that you took time to answer questions after all the work was completed. I have and will continue to recommened you to people that need the services you offer.

 Mario did an awesome job.  I am very happy with our fast response!

So glad that Derek came back to me after I made the mistake of selecting another company that did not deliver. The price was the same and the service was quick. I really appreciated that you followed through and gave me what I needed when I needed it. Thank you!

Very good service, very courteous, and very friendly! DryZone had the best estimate, as well. 

I am very satisfied with all my experiences with DryZone! I have recommended DryZone to my neighbors and my work, Patterson Schwartz Realtors. The office was incredibly friendly and scheduled my service appointment quickly.