Appointment Center Member

DryZone, LLC, a regional leader in the crawl space, basement, and foundation repair industry, is seeking a Customer Service Representative to join our incredible team. The ideal candidate will be friendly, warm, genuine, and dependable. 

DryZone’s purpose is to redefine the construction industry by pushing beyond the status quo and providing our home and business owners with a remarkable experience. We have been recognized with the following awards for our achievements: Talk of the Town Award: Excellence in Customer Service for the past 4 years, BBB Torch Award for Ethics, and Delmarva’s Media Group Reader’s Choice for Best Basement Waterproofing Contractor in 2015 and 2016.

If you are interested in being the “voice” of our company, and want to be appreciated for the value you bring to the team, apply today to join us as our Customer Service Representative.  

Job Duties

• Cheerfully answer calls and promptly direct customers to the right place so they can be helped right away
• Enthusiastically welcome visitors to our company
• Prepare mailed information for our customers
• Assist other departments with general office duties
• Schedule appointments in the Appointment Center

Job Requirements

• 1+ years of experience in a receptionist or customer service role preferred
• Strong verbal communication skills
• Strong organizational skills
• Proven experience in operating a multi-line phone system
• Desire and ability to provide remarkable customer service
• Flexibility to work Saturdays

At DryZone, LLC we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a competitive pay and benefits package. If you think you’d be a great fit on our team, we’d love to have you apply.

For more information about our company, visit www.dryzone.com. EOE