We would like to thank you, Steve and everyone at DryZone for responding to our issues listed in my letter of October 25, 2010 regarding our crawlspace.
You called me promptly and got started by sending Steve right out to check out the situation. Once you and your staff reviewed the situation you called me with how things were going to be handled to resolve the water leakage.
Steve and his helper came several times and worked very hard (several hours at a time) in the crawlspace. Steve was very understanding and we knew how truly sincere he was to get things working to the best that could be done.
We are very pleased with how you responded and Steve's perseverance to get things right!
It would be our pleasure to recommend DryZone for your workmanship, customer service, and your integrity.
Thank you again for all your help, understanding and patience.
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